Glossary

Combi freight means the handling of parcels and pallets in the same logistics network.
All of the packages sent to the same address at the same time.
A pallet complying with the European standard and marked as such, with a size of 80x120cm.
Clients have the option of naming the addressee as the payer of the freight, which then will be due in cash to our courier at the time of the delivery (please note that this option is not identical with the COD service, and in this case the courier will always collect the sum in accordance with the tariff valid at the time of the delivery (see Appendix 2 of the GTC)). This option, though, is available for domestic shipments only.
Any type of packaging that does not correspond to the properties of the shipped item or to the physical strains of mass transportation.
Any shipment unit from parcel to pallet in size, individually addressed and identifiable.
A disposable pallet that can be used only once; its size is identical with that of euro pallets (80x120cm).
Any packages of items up to 40 kg of weight, individually addressed and identifiable, that can be handled manually.
Our couriers will fill in a receipt of the sum of the collected cash on delivery (and of the collected delivery fee in case of EXW parity).
A package received from the addressee of the original consignment at the time of delivery by our courier upon request of the Client, that has been prepared for the sender in advance and corresponds to or is smaller in weight and dimensions than the original package.
Packages from the same sender, sent on the same day, using the same shipment option and the same packaging units (boxes or pallets), sent to the same address, but having different waybill numbers are handled jointly by trans-o-flex. This is what we call “shipment consolidation”.
With this service available, your customers may submit several orders a day, which you may prepare and pack up right away. Yet, these different consignments with their own ID numbers will be handled jointly, and the freight will be calculated on the basis of the joint mass of the packages.
In case a consignment consists of several packages, all of which are being sent to the same address, one of them is considered to be a main package, while all the others are side packages. The number of the waybill of the main package is assigned to the ID numbers of the side packages, providing the basis for their joint handling.